Welcome to FORTUNEFACT SERVICE ("FortuneFact", "we", "our", or "us"), a service operated by Aaroneth.
We are committed to protecting your privacy and handling your personal information responsibly and in accordance with applicable data protection laws. This Privacy Policy explainshow we collect, use, disclose, store, and protect your personal information when you access or use our website, mobile application, USSD services, or any other products and services we provide (collectively, the "Services").
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy
Information We Collect and How We Collect It
Depending on the Services you use, we may collect the following categories of information:
A. Personal Information
. Full name
. Mobile phone number
. Email address
. Date of birth(where applicable)
. Residential address(where applicable)
. Government-issued identification (where required for verification)
. Bank account and payment information (where applicable)
B. Technical Information
. IP address
. Device identifiers
. Browser type and version
. Operating system
. Mobile network information
. Log data
. Cookies and similar technologies
C. Gaming Information
. Account information
. Lottery ticket purchases
. Game participation history
. Prize winnings and claims
. Transaction history
. Bonuses, rewards
. Promotional activities
How We Use Your Information
We use your personal information to:
. Create, manage, and secure your account.
. Verify your identity and eligibility to participate.
. Process ticket purchases, payments, and prize payouts.
. Provide customer support.
. Communicate important service updates and account notifications.
. Detect, investigate, and prevent fraud, abuse, and unauthorized activities.
. Improve the functionality, security, and performance of our Services.
. Conduct analytics and enhance user experience.
. Comply with legal, regulatory, and licensing obligations.
. Send promotional communications where you have provided your consent or where otherwise permitted by law.
Data Security
We implement appropriate administrative, technical, and organizational safeguards to protect your personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction
Although we take reasonable measures to protect your information, no method of electronic transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security
Data Retention
We retain your personal information only for as long as necessary to:
. Deliver our Services.
. Process transactions and prize payments.
. Comply with applicable legal, regulatory, tax, and accounting requirements.
. Resolve disputes.
. Enforce our contractual rights.
When your information is no longer required, we will securely delete, anonymize, or otherwise dispose of it in accordance with applicable laws.
Your Privacy Rights
Subject to applicable law, you may have the right to:
. Access your personal information.
. Correct inaccurate or incomplete information.
. Request deletion of your personal information.
. Withdraw consent where processing is based on consent.
. Object to or restrict certain processing activities.
. Request a copy or transfer of your personal information where applicable.
. Lodge a complaint with the relevant data protection authority.
We may request additional information to verify your identity before processing your request.
Responsible Gaming
FORTUNEFACT service is intended only for individuals who meet the minimum legal age required to participate in lottery gaming activities under applicable law.
. To promote responsible gaming and comply with regulatory obligations, we may process your personal information to:
. Verify your age and identity.
. Detect and prevent underage participation.
. Monitor and address potentially harmful gaming behaviour.
. Prevent fraud, money laundering, and other financial crimes.
. Enforce our responsible gaming policies and Terms of Use.
Third-Party Services
Our Services may contain links to third-party websites, applications, or services. We do not ownor control these third-party platforms and are not responsible for their privacy practices or content.
We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our Services are not directed at individuals below the legal age permitted to participate in lottery or gaming activities. We do not knowingly collect personal information from underage individuals. If we become aware that such information has been collected, we will take reasonable steps to delete it promptly.
Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our Services, legal obligations, or business practices.
Any updates will be published on our platform together with the revised Effective Date. Continued use of our Services after such changes constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Any updates will be published on our platform together with the revised Effective Date. Continued use of our Services after such changes constitutes your acceptance of the updated Privacy Policy.
Aaroneth
Email support@aaroneth.com
Phone +234 913 067 8415
Address No. 19 Akinbode Street, Isolo, Lagos State, Nigeria.
